We have dealt with Ermen Plumbing many timers over the years and have had nothing but excellent service. From small jobs to large, we have never had a complaint.
Amy Joyce
2020-03-21T00:54:25+0000
Heather and the staff are great to work with! We have been using them for about 3 months now and service is a1. The... boys and Amalie are amazing in the field and I trust them 110% great jobs !read more
Brian Doucette
2020-02-25T23:40:51+0000
Sending out heartfelt thanks to Heather & Pat at Ermen Plumbing in Moncton. I arrived there two weeks ago during a... snowstorm with my failed Sanibest Pro. Which is the toilet and sink lift system (septic) for my wife's hair salon in our basement. They (Pat) methodically diagnosed the problem back to a failed motor. Heather informed me that they could get me a new motor for nearly $600.00. I said I couldn't immediately purchase one. She stated that she was trying to get Saniflo to come good for it. I stated that the we had passed the warranty period by 6 months. She said, your basement flooded because of a part that shouldn't have failed for another 10 years. She said let me work on it.
Two days later she called me in Miramichi and stated that Saniflo would come good for a new motor and labour. I was very pleased. This was a difficult time for us here but the service from Heather Kearns and Pat was above and beyond. Truly a company and people that understand what customer service is about.
Thank you, Thank you, Thank youread more
Selena Brubacher
2020-01-08T18:34:43+0000
Good friendly service. They worked on the issue, made recommendation and kindly accepted an additional job. I was also... impressed that they were available to come in about an hour. Pat took the time to explain everything too. I would definitely recommend them and use their services again.read more
Nikki Lavoie
2019-10-23T18:33:23+0000
I think they are great and many people I know including where I work also use their services. thanks Ermen.
Allison Geraldine Lirette Hickey
2019-09-16T22:08:51+0000
sure why not. great place, beatiful people, know what they are talking about. gets the job done. does a great job.
Saly Mo Eid Davis
2019-07-18T18:12:37+0000
Quick, efficient, experienced and affordable. Loved our experience.
Debbie Goguen
2019-06-18T16:22:35+0000
Just got work done by Matt. Great friendly service. I have no doubt who I will call when I need plumbing done again.... Ermen Plumbing and Heating.read more
Margaret Steeves
2019-06-03T14:26:04+0000
You won't find any better customer service anywhere!!! Healther went above and beyond to locate a light bulb for me. ... This company and especially Heather are superstars. I will be back for any of my plumbing and or heating needs. Thanks for a job well done.read more
Pamela Rediker
2019-02-07T19:12:08+0000
Professional, trustworthy Company - owned and operated by local Family!
Jeff Agnew
2018-12-21T13:19:45+0000
We recently had a leaky kitchen faucet and called Ermen, of course. Here. Fixed. Gone. Done in less than 30 minutes... start to finish. Excellent work done by Amelie! Highly recommend Ermen Plumbing. They are the best in town.read more
Barb Mrazek
2018-12-14T21:30:21+0000
Ermen does a great job. Reliable , knowledgeable, friendly, and great customer service. I’ve used them many times in... my home for big and small jobs, and they always deliver
Edit Mar 19. Had Ermen out today to replace a water heater for me. I was telling the guys about a problem I was having trying to get to my bird feeder , and sinking in the massive snow banks. As they were leaving I looked outside , and saw this. They shovelled me a path! Above and beyond! Great job Ermen!read more
Laura Walker
2018-12-14T18:36:14+0000
I waited 4 days for another plumbing outfit to come to my home. I contacted Ermen as I was at breaking point with no... water in my home for 4 days. Heather from Ermens helped me and said the plumber will be at your home in 2 hours. I got a call in 1/2 hour from Amelie Savoie the plumber..She was on her way.
Wow is all I can say about the amazing service She and her assistant did a truly AMAZING job. Everything was fixed to perfection and I had the most amazing experience. I would HIGHLY recommend this company.read more
Janet Parrott
2018-12-14T13:29:22+0000
Great service. Responded very quickly and showed up when they said. Job well done. Thanks Dwight!!
Sue Morton
2018-11-30T17:09:19+0000
Have had Ermens do plumbing work in our home in the past. Our house is quite old now and in need of a new bathroom.... When the time comes I will be calling Ermens.read more
Nat Chisholm McKinley
2018-08-14T14:24:23+0000
We had Amelie from Ermen Plumbing and Heating come install our sink, faucet and dishwasher in our kitchen. She was... polite, friendly and efficient. We will definitely ask for her for any future plumbing needs! Thanks Amelie!read more
Lindsay Sangster Kamel
2018-06-30T00:53:47+0000
Great service & dependable! When I need service, I’m able book an appointment quickly & easily. The plumbers work... efficiently to resolve any issue I have & are always helpful & polite. Thanks for all your help!read more
Todd Marsh
2018-06-29T12:01:15+0000
Have used Ermens several times at my home for minor and major issues. From clogged drain snake jobs to total literal... s**t shows where they arranged to have our main exit pipe repaired on a hot long weekend. All the techs are super nice guys and extremely professional. Can’t say enough positive things.read more
Jeff Agnew
2018-06-28T11:45:19+0000
We had our sewer back up on us on a Sunday night and immediately called Ermen. I know their history and reputation in... this community. They were here within an hour and went right to work. I was able to describe what had happened over the phone and they knew exactly where to go. I didn't time them but I'm sure the problem was solved within 10 minutes. They offered suggestions on who to contact for professional cleaners as well as when to contact my insurance company. They left and advised someone would contact me about the bill. There was nothing to sign and they left the house cleaner than it was before they arrived!
I received a call the following day and, to my surprise, they said they were sending someone over for a follow up. I didn't expect this at all considering I was very confident that the job was done correctly the night before. The same plumber arrived within minutes and checked her work. Again, no issues and very professional.
I received my bill and, considering I called them on a Sunday night, was very happy to see it was better than reasonable. I actually thought they made a mistake...so I called them. There was no mistake and no charge for the follow up visit. I'd recommend Ermen Plumbing every time. And I have on several occasions since. Anyone who's ever had their sewer back up knows it's not pretty. Ermen was top notch in everything they did, from start to finish.read more
Beth Snowdon
2018-06-28T11:25:45+0000
Awesome service from Matt. They were friendly and prompt. Wasn’t sure exactly what we needed but they were able to... steer us in the right direction. Thanks!read more
Daryl Arsenault
2018-06-26T21:42:09+0000
My Dad dealt with Ermen for decades, after he passed last year my sister asked them for a quote to install a $600.00... sump pump with battery backup she bought from them and it took them 5 months for them to finally say their quote was too low and we had to pay an extra $800.00 over the original $500.00 install quote. Needless to say we went somewhere else to get it installed..read more
Marcus Bolt
2018-05-28T19:15:22+0000
Thanks to the help from Tracy Today, very nice and super helpful. Will be doing business with them when the time comes... for sure.read more
Shawnna Rivard
2015-01-19T20:26:09+0000
Ermen plumbers are the best out there. There amazing at what they do. And I wouldn't call anyone else. Keep up the... great work Ermen plumbers.read more
Sandra Cail Moore
2013-11-27T14:17:40+0000
These guys are top notch professionals in their field. Fast, friendly and always get the job done right the first... time! Highly recommend!read more
gta gamer
18:31 25 Jan 20
Called Ermen on a Saturday and plumber arrived very fast he was very knowledgeable and fixed are issue . Great Local... company to deal with.read more
Hyojung Kim
13:59 22 Jan 20
The customer service was horrible. She answered the phone very rude and just transferred the phone and nobody answered.... It was first time to call them and it was very disappointed.read more
Ryan Cartner
21:44 10 Jan 20
We had a pipe burst in our basement late afternoon on a Friday. Pat showed up within minutes, found the leak and fixed... it super quick. Made sure everything was working before he left and was really friendly and very informative the whole time. Great experience, Highly recommended.read more
Emerson Freire
12:54 28 Dec 19
My kitchen and my basement was flooding. I called Ermer Plumbing & Heating, and same morning the technician showed up.... Indeed, we had two technicians, Eric and Chris. They were professional and respectful, and I can tell you they did an excellent job. They tried to avoid any extra damage since the leak was hidden in a wall. It was not a easy job for sure. They found an open t- pipe that was left behind by the builders. They also free the blocked sewage water pipes. I really appreciated and strongly recommend their services to the community.read more
Lizz Crawley
15:16 25 Jul 19
Will not call another plumber ever again! Matt and Chris were clever and quick and solved a serious venting problem... that our family has been battling for nearly 2 years. It was so bad at times i wanted to sell our home and leave in fear of my family's health. I am so incredibly impressed, if you are looking for a top-notch plumber, look no further!read more
sm39880
12:41 01 Feb 19
Parts desk always very helpful. Twice got me fixed up with only the parts i needed and a couple tips to watch out for... while installing. Top service.read more
Marie Robinson
12:07 11 Jul 18
I give credit to the team of professional staff sent to address the task at hand. They were professional, pleasant,... knowledgeable and explained the up coming work that is going to affect me for the summer. They were ready to answer all my questions. It was a pleasure dealing with such polite individuals as Pat and Jason. Thank you.read more
Linda Johnson
13:17 14 Jun 18
Called for service and within an hour and a half a service lady showed up, resolved the issue. She was professional and... I was impressed by her. I have found my new plumbing company. Thanks for your helpread more
Mark
01:40 31 May 18
Doing the stuff people can't or definitely don't want to do. Keep up the great work.
Marcus Bolt
15:08 30 May 18
Called them up for some replacement cartridges, were able to help me out, also even provided me through another... contractor with a retainer clip I lost.
Friendly people that wanted to help. Thanks again Ermen.read more
Nicholas Walz
14:31 30 May 18
Events outside the control of Ermen Plumbing led me to become unhappy with the service I was provided. After posting a... review, I was immediately contacted by Ermen Plumbing, who apologized and provided a full refund.read more
Providing extensive residential plumbing services to Moncton and Surrounding Areas for over 75 years!
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